Contact & Support
We are here to help with your orders, product questions, custom requests, and feedback.
Get in touch
Custom requests
Ask about specific stones, gift presentation, or collector pieces.
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Stay connected for new arrivals and behind-the-scenes updates.
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How can we help?
Learn about delivery times, tracking, and shipping options.
ReturnsEasy returns within 30 days. View our return policy and process.
Product authenticityHow we describe origin, material notes, and item details.
Custom ordersRequest a custom piece or special creation made just for you.
Care guideTips to care for your meteorites, crystals, and jewelry.
Frequently asked questions
How long does shipping take?
Standard shipping usually takes 5-7 business days after processing. Expedited options may be available at checkout.
How do I know the meteorites are authentic?
Product pages include material notes and descriptions. For specific provenance questions, contact us before ordering.
Do you ship internationally?
Availability depends on destination, customs limits, and carrier support. Send your country and item name for confirmation.
Can I request a custom piece?
Yes. Use the contact form and include the stone type, gift timing, and any preferred presentation details.
What is your return policy?
Eligible unused items can be returned according to the return policy. Custom or final-sale pieces may have limits.
How should I care for crystals and jewelry?
Keep items dry, avoid chemicals, and store pieces separately. See the care guide for more detail.
Genuine meteorites and natural crystals
Carefully selected for rarity and beauty
Secure and insured delivery
Safe encrypted payments