Shipping policy

Tracked delivery for rare gifts and collector pieces.

Orders are packed with protective handling and shipped with tracking whenever service is available for the destination.

1-3 business days processing 5-7 business days standard US estimate Tracked delivery updates
01

Processing time

  • Most orders are prepared within 1-3 business days after payment confirmation.
  • Gift sets and fragile collector pieces may need additional packing time.
  • Address changes must be requested as soon as possible before a label is created.
02

United States delivery

  • Standard tracked shipping is free when shown in checkout.
  • Standard delivery is usually estimated at 5-7 business days after dispatch.
  • Expedited options may appear at checkout depending on cart and destination.
03

International orders

  • International delivery windows vary by carrier, customs, and destination country.
  • Import duties, VAT, brokerage charges, or local taxes may be charged by the destination country.
  • Customs delays are outside our direct control once the parcel reaches the destination country.
04

Lost or delayed parcels

  • If tracking has not updated for an unusual period, contact us with your order number.
  • We will review the carrier status and help open a carrier inquiry where available.
  • Incorrect addresses may cause delays, return fees, or failed delivery.
Protective packing

Pieces are packed to reduce movement and preserve the gift-ready presentation.

Tracking first

Tracking details are sent when fulfillment is completed and the carrier scan is available.

Support ready

Use your order number and checkout email for the fastest shipping review.